Hotel Rules & Policies

 

Check-in & Check-out

  • Check-in time: from 3:00 PM

  • Check-out time: until 12:00 PM (noon)

  • Early check-in or late check-out may be available upon request and subject to availability. Additional charges may apply.

Reservations & No-Show

  • Please inform us in advance if you expect to arrive late.

  • Unannounced late arrivals after midnight may be considered a no-show and subject to cancellation.

Children & Extra Beds

  • Children of all ages are welcome.

  • Extra beds or baby cribs are available upon request and may incur additional charges.

  • Maximum number of extra beds per room depends on the room type and availability.

Pets

  • We regret that pets are not allowed in the hotel.

Payments & Cancellations

  • Some rates may require prepayment or deposit — please check your booking conditions.

  • Cancellation and modification policies vary depending on your reservation type.

    Payments can be made by major credit cards or in cash upon arrival.

    Accepted Payment Methods

    We accept the following payment methods for your convenience:

    • Visa

    • MasterCard

    • American Express

    • Maestro

    • Cash payments (JOD) are also accepted at the reception.

Valuables & Safety

  • Each room is equipped with a private safe for your valuables.

  • The hotel is not responsible for any loss or damage to personal belongings not secured in the in-room safe.

  • Please make sure to lock your room and safe when leaving.

Quiet Hours

  • To ensure a pleasant stay for all guests, please keep noise to a minimum after 10:00 PM.

  • Parties or loud gatherings are not permitted in guest rooms.

 

 

 

 

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    General Conduct

    • Guests are expected to treat our guests, hotel property and staff with respect.

    • Smoking is allowed only in designated areas.

    • The hotel reserves the right to charge for any damages or missing items